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Cyber Safety: What To Do vs What Not To Do

What To Do

  • Stay Calm – Collect your thoughts and avoid panic.
  • Preserve Evidence – Take screenshots, save emails/chats, note URLs and timestamps.
  • Change Passwords Immediately – Especially for email, banking, and social media accounts.
  • Inform Your Bank – Report any suspicious transactions or blocked cards.
  • File a Complaint Online – Visit www.cybercrime.gov.in for registering cybercrime complaints.
  • Visit Nearest Cyber Police Station – For severe cases like sextortion, hacking, or financial fraud.
  • Report on Social Media Platforms – Use in-app reporting tools.
  • Scan Devices – Use antivirus software to check for malware.

What Not To Do

  • Don’t Delete Evidence – Keep all chats, emails, and screenshots safe.
  • Don’t Pay Ransom or Scammers – It won't solve the issue and can worsen the situation.
  • Don’t Share OTPs or Passwords – No genuine support will ever ask for these.
  • Don’t Post Private Info Publicly – Protect your identity and privacy.
  • Don’t Delay Filing a Complaint – The sooner you act, the better.
  • Don’t Hack Back – It is illegal and dangerous.
  • Don’t Trust Random "Agents" Online – Many claiming to help are fraudsters.
  • Don’t Panic Online – Be calm and professional when communicating.