Address: Sigra, Varanasi Email: info@digitalfrontierfoundation.com Phone: +91-6393425251‬

Shipping Policy

Delivering Securely, Digitally & Globally

1. Digital Delivery

All cybersecurity software, licenses, eBooks, and courses are delivered digitally via email or user dashboard immediately after successful payment.

2. Shipping of Physical Items

If you order physical merchandise (e.g. security USB tokens, t-shirts, booklets), it will be shipped from our secure fulfillment centers.

3. Shipping Fees

Shipping fees are calculated at checkout. We sometimes offer free shipping during promos.

4. International Shipping

We ship to 50+ countries. Customers are responsible for customs duties and local taxes (if applicable).

Please ensure your country allows tech/security hardware imports before placing orders.

5. Delayed or Lost Packages

If your order hasn’t arrived within the estimated time, contact us within 14 days.

6. Eco-Friendly Shipping

We use recyclable materials and carbon-neutral couriers wherever possible. As a cybersecurity brand, we're also committed to digital sustainability 🌱

7. Refund Policy (for shipping issues)

If your order is damaged or not delivered due to shipping carrier fault, we will issue a refund or replacement after investigation.

Refunds are typically processed within 3–5 business days once approved.

8. Frequently Asked Questions

Q: I didn’t receive my digital product. What should I do?

A: Check your spam/junk folders and ensure you used the correct email. Still no luck? Contact us and we’ll re-send it.

Q: Can I track my order?

A: Yes! We email you a tracking number once your item ships.

Need Help?

If you have questions or concerns about shipping, reach out to our support team:

Email: info@digitalfrontierfoundation.com

Phone: +91-6393425251-SECURE